Terms of service

Store Conditions of Use

hydroflask is operated by Elliott Clem Apparel LLC.

Last updated: September 5, 2026

Important disclosures appear first, followed by supporting operational details.

Important information

Payments and order confirmation

Orders use USD and the payment methods displayed at checkout. An order may remain unconfirmed until the selected payment provider authorizes it.

Store operator and acceptance

Elliott Clem Apparel LLC operates this online store at nydroflask.it.com. Using the storefront or placing an order means the customer accepts these terms and the policies linked from the site.

Related policies

The Shipping Policy, Return and Refund Policy, Privacy Policy, Contact Information, and Payment Policy are incorporated into these terms. If checkout shows a more specific transaction detail, that detail applies to the order.

Operational information

Lawful store use

Customers must use this site lawfully and provide accurate account, order, payment, and delivery information. Site content may not be copied, misused, disrupted, or used to interfere with another customer.

Products, prices, and orders

Product descriptions, availability, prices, discounts, shipping charges, and taxes shown at checkout form part of an order. We may contact a customer to resolve incomplete information, suspected fraud, stock issues, or an obvious pricing error before fulfillment.

Contact and applicable law

Questions may be sent to support@nydroflask.it.com or mailed to 142 Park Rd, Pittsford, New York, 14534, United States. These terms are governed by the laws applicable in the United States, subject to mandatory consumer protections.